EPlQ/X5-1 Probe 2D Image Abnormal For Repair

EPlQ/X5-1 Probe For Repair

► Brief Description

Fault: 2D image abnormal

Solution: Replace scanhead

►Problem & Solutoin

► Common Problems & Symptoms

• Image Artifacts (black lines, dropouts, flickering) → Damaged elements or cable
• No Image/Dead Probe → Cable break, connector issues, or internal failure
• Lens Damage (cracks, delamination) → Acoustic coupling issues
• Error Messages ("Probe Not Recognized") → Faulty connector or internal electronics

► Troubleshooting Steps

A. Physical Inspection

• Check for cable damage (kinks, cuts, or fraying near the connector/handle).
• Inspect the lens for cracks, bubbles, or wear.
• Examine the connector pins (bent, dirty, or corroded?).

B. Quick Tests

1. Try the probe on another compatible system (rules out machine issues).
2. Wiggle the cable while scanning – If image flickers, the cable is likely damaged.
3. Check for overheating (excessive heat suggests internal failure).

If your instrument has any of the above problems or others, please feel free to contact us for assistance. We will do our best to help you solve the issue.

► About Us

CareUtech is the global provider of medical equipment and medical equipment repair service, as well as offering spare parts. We focus on repair and repair training for monitor, Flexible & Rigid Endoscope, ultrasound, camera system, dynamical system and surgical instrument.

Shipping and packing
All products will be tested and sterilized for free, perfectly packed to ensure the safety of the goods, strictly in accordance with international export rules. We send to worldwide via EMS, DHL, FEDEX or other express, based on your choice.

► What we can do

Guangzhou Care techonoly Co., Ltd. is a company dedicated to the supply of medical equipment maintenance tools, maintenance accessories, professional maintenance training and maintenance services, and serving customers in the global medical field.

The maintenance tools provided by the company are complete in variety and of good quality, especially suitable for medical equipment such as camera systems, flexible & rigid endoscopes and dynamical systems, and can meet the maintenance needs of various related devices.

In terms of training, it has a professional training team whose members have rich maintenance experience and profound theoretical knowledge. The training courses cover a variety of medical equipment, such as ultrasound probes, flexible and rigid endoscopes, camera systems and camera heads, surgical instruments and dynamical systems. The courses focus on the combination of theory and practice, and provide trainees with sufficient practical operation opportunities.

The company has always been customer-oriented, continuously optimizing products and services, aiming to provide efficient and reliable medical equipment maintenance support for medical institutions and helping to improve the quality of medical services.