Highly Configurable Real Time Report QMS Electronic Queuing System

Highly Configurable Queuing Management System (QMS) With Real Time Report System

Delight Your Customers and Staff with Efficient and Improved Customer Service

Our Queue Management System (QMS) is using state-of-the-art technology in queue management systems. The system is highly configurable.The system also provides for flexible and real time report and can export to excel and print it out for better statistic and analysis.

Queue Management System mainly consist of :

Touch Screen Ticket Kiosks

A site can have the flexibility of multiple kiosks and consoles. Our Queue Management System Kiosk supports multiple services which can be configured as a priority, primary or secondary service. The ticket layout and number range for each service is also configurable and flexible.Multiple laguage also supported by our Kiosk.

Technical Specification for Ticket Kiosk

Terminal Call Pad Unit

Multimedia Display

Multimedia Display is a form of Digital Signage application which is capable of showing Ticket number, information, advertising and other messages. By using the multimedia display, user can create brilliant output to keep customers entertained while waiting. Each site can have unlimited Display and displaying different content. User is able to change and configure content of display locally.

REPORTING

Queue data and summary reports can be export to excel and print it out

Onsite Reporting

This version provides a real-time status showing key values of queue length, longest waiting and longest serving time. It allows a user to check for details by day,week,month and etc .

Customer Feedback Device

Customer feedback terminal is usd for measure customer service representative service level, company can used this devie to get customers feedback rating through our button or touch customer feedback device .

FEATURES

• Flexible and user friendly system
• Multiple service ticket console and expandable to KIOSK
• virtual keypad able to run in Windows OS
• Numbers can be stored and recalled automatically
• Ticket layout can be configured
• Queue data are retained in the event of a power failure
• System resumes operation automatically after power recovery
• Easy maintenance
• Low operating cost

ABOUT

SHANGXU is a company specialized in providing an integrated complete queue management system solution,Digital Signage Solution,Self Service Touch Kiosk Solution,Customer Feedback System Solution and other related Solution to the community inclusive of public and private industries,university, and commercial organizations as well specialize in Banking, Government ,hospitals and etc.

Our company holds a team of highly skilled and motivated people with 10 years experience, focused on providing cost effective, innovative and reliable solutions engineered and supported.

We focus to deliver 100% quality, on time service and post sales service. 24x7 service is our backbone in the competitive industry. We look forward be your best business partner.

Advatange 

• Professional
• Good Service
• Affordable Price
• High Quality