Frequently Asked Questions
Q: Which drilling machine fits my project?
A: We manufacture hydraulic water well rigs, Diamond Core Drill
Rigs, engineering drills, and exploration rigs. Share your required
drilling depth, borehole diameter, and geological conditions—we
will recommend the best machine.
Q: Where do you manufacture?
A: Our ISO-certified factory is in Jinzhou, Shijiazhuang, Hebei
Province, China—a major industrial zone with excellent
transportation links to international ports.
Q: Manufacturer or trading company?
A: We are the manufacturer—over 20 years of hands-on production
experience, ISO quality management, and a modern factory that
performs every step from raw material processing to final testing.
Q: How quickly can you ship?
A: 5-7 days for smaller hydraulic rigs; 7-15 days for heavy
pneumatic units. For tight deadlines, reach out to our sales team
to discuss accelerated production options.
Q: Warranty terms?
A: 12-month comprehensive machine warranty (wear parts excluded).
We include ongoing remote support and troubleshooting at no extra
cost.
Q: How durable is the compressor?
A: Engineered for 10+ years of service with standard maintenance—a
proven track record in demanding field environments worldwide.
Q: Payment methods?
A: We accept T/T bank transfer.
Q: Do you handle export paperwork?
A: Yes, completely. You receive the full export document set:
commercial invoice, sales contract, packing list, BL, insurance
policy (CIF), and certificate of origin as applicable.
Q: When is support available?
A: 24/7 online support, with a target resolution time of 48 hours
for technical matters.
Q: Can you send engineers overseas?
A: We provide comprehensive remote installation and commissioning
guidance as standard. For complex installations, our experienced
engineers can travel to your site for hands-on support and operator
training.
Global Manufacturing Partner
Our ISO-certified facility in Hebei, China, produces drilling rigs
for customers across six continents. With 20+ years of technical
refinement, we have earned a reputation for durable,
high-performance equipment backed by responsive customer support.
Jinzhou Shitan Machinery Equipment Co., Ltd. Main Products:
Pneumatic Drilling Rig / Air Drilling Rig (ST-180, ST-200, ST-260,
ST-300, ST-350, ST-400, ST450, ST-450, ST-500, ST-600, ST-800 and
other Pneumatic water well drilling Rigs), Crawler Water Well
Drilling Rig / Trailer Mounted Drilling Rig / Water Well Drilling
Rig / Hydraulic Borewell Machine / Hard Rock Drilling Equipment /
Diamond Core Drill Rig / Geological Drilling Rig / Soil Testing
Drilling Rig / Portable Water Well Drilling Rig (ST-30, ST-50,
XY-1A, XY-1B, XY-2, XY-2B, GK180, GK200, GY150, GY200 and 30 impact
drill rig, ZLJ series tunnel drilling rig and other geological
drilling machines) Crawler Track Undercarriage, Drilling Mud Pump
(BW150, BW160, BW200, BW250, BW850 series Drilling mud pumps),
Drilling Air Compressor, Water Well Drill Bits (PDC Drill Bit,
Tricone Bit, DTH Button Bit), Water Well Drill Pipe, Drilling Rig
Spare Parts (drilling rods, drilling rods joint, casing pipe,
casing coupling, core tube, core tube coupling, lifters, automatic
drop hammer, sampler, SPT tool, wrench fork, pad fork, lock joint),
Track Transporter
Geological Exploration Hydraulic Core Drilling Machine With Fast Drilling Speed
